Frequently Asked Questions
What is your turn around time for furniture?
Our turn around time varies depending on how many orders we have going at the time of your order. Currently, our turn around time is 12-14 weeks.
Do you deliver?
Yes we do! There will be a $75 charge for delivery in the Phoenix area-range is up to 45 miles.
Do you ship?
Yes we ship within the United States. Please email email@example.com for a shipping quote.
How many people can comfortably sit at my new table?
A general guide I use: (can vary slightly, depending on the style chair you are using)
6ft. = 6 people
7ft. = 6-8 pe0ple
8ft = 8-10 people
9ft. = 10-12 people
What are my choices for stain colors?
We use minwax stain. Please see our stain guide tab for color selections. You can also view all of their color samples on their website (minwax.com), or at your local Lowes or Sherwin Williams. We also do custom stains if there's something you are trying to match! We also welcome you into our shop if you would like us to make some samples for you.
What cleaning products are safe for my new furniture?
While vinegar and warm water are suggested by professionals to disinfect/protect the finish- I personally use Method wood cleaner and Mrs. Myers with results.
How do I place an order for furniture?
You can place your order right on our website. Click on the "shop" tab and add items to your cart. Be sure to make a note of your desired stain/paint color in the notes section. If you are unsure of stain color at the time of order, get your order in and you can leave it blank. You will have about 2 weeks until we will need the stain color.
Here at Urban Wood, we use real, solid Knotty Alder wood on all of our tables. We do not use veneers, engineered or plastic wood. It should be known that real wood has REAL beautiful and organic characteristics.
We hand-select every single board that is put into use on our table tops. Each board has its own natural characteristics: including, but not limited to: knots, woodgrain, and other natural markings. We embrace all of the wood's natural characteristics and do not apologize for the wood's natural flaws.
Urban Wood Furniture is built specifically for your needs and your space, no returns accepted.